Frequently Asked Questions

What is a print broker?

A print broker partners with multiple print facilities across the USA to get you the best price, quality, and turnaround time. Instead of being limited to one facility's equipment and pricing, we source from our nationwide network to find the optimal solution for your specific project. This competitive approach often results in better pricing and faster turnaround times than working with a single printer.

How fast do I get my quote?

Most standard product quotes are sent within 15-30 minutes during business hours. Custom or complex projects may take up to 24 hours. We respond to quotes 7 days a week, including evenings and weekends when possible.

What payment methods do you accept?

We accept payments through PayPal and Square. After you approve your quote, we'll send you a secure payment link. Full payment is required before production begins.

Can I pick up locally?

We are a print broker, not a local print shop. Your order is produced at one of our partner facilities across the USA and shipped directly to you. Quick-Ship products include free next-day air shipping. All other quoted and bulk products include ground shipping within the 48 contiguous United States.

Do you offer design services?

Yes! We offer free simple design assistance. For more complex custom design work, there may be an additional fee and turnaround time. Let us know in your quote request if you need design help.

What if there's a problem with my order?

Contact us at support@dunamisproducts.com within 3 business days of delivery. We'll review your concern and offer a reprint if there's a verified production defect or shipping damage. Please note: we are not responsible for errors in customer-supplied artwork.

How long are quotes valid?

Quotes are valid for 30 days from the date issued. Pricing may change due to supplier rates or material costs, so we recommend placing your order while the quote is active.

Do you ship outside the USA?

Currently, we only ship within the 48 contiguous United States. Alaska, Hawaii, and international orders are not available at this time.

What file formats do you accept?

We accept PDF, AI, PSD, JPG, and PNG files. Files should be 300 DPI minimum in CMYK color mode with 0.125" bleed on all sides. See our Artwork Guidelines for complete specifications.

Still Have Questions?

Contact us and we'll be happy to help with your printing project.

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